Shipping Information

Customers in Zone 1 and 2 are eligible for FREE ground shipping with every order of $85 or more.

All orders, regardless of destination, are guaranteed to be fully frozen upon delivery.

  • All products are shipped via UPS from our facility in New Orleans, Louisiana.

  • Orders are protected with dry ice and should arrive fully frozen.

  • Because our products are highly perishable and we want them to arrive in perfect condition, we require 1-3 business days to process orders and confirm all details of each shipment before sending them off.

  • We only ship Monday through Thursday to ensure orders are not in transit over the weekend.

  • The options and rates displayed during checkout are accurate based on destination, order size and shipping discount eligibility.

  • All merchandise ships free and separate from any frozen product. Cost of merch items does not count towards shipping discount threshold of frozen products.

Customers in this zone are eligible for FREE shipping on orders of $85 or more.

Order by order by 11:59 PM on Tuesday for same week shipping and delivery.

Customers in this zone are eligible for FREE shipping on orders of $85 or more, however coverage options in this zone are subject to change without notice as we react to seasonal changes in carrier reliability.

The options and rates displayed during checkout are accurate based on destination, order size and shipping discount eligibility.

Order by 11:59 PM on Monday for same week shipping and delivery.

This zone includes customers in parts of AZ, CA, CO, CT, ID, IL, IN, MA, ME, MI, MT, ND, NE, NH, NJ, NV, NY, OH, OR, RI, SD, UT, VT, WA, WI, WY.

We can not reach these areas with timely ground service, so we only offer expedited air options. We know these options are expensive and we’re sorry we don’t offer anything better at this time.

Customers in this zone are not eligible for free shipping, however orders over $85 receive a $20 shipping subsidy, reflected in the rates displayed in cart.

Still Have Questions?

Visit our Customer Service Portal to send us a message, get answers to frequently asked questions and access many self-service options.

Unpacking and Enjoying

When you shipment arrives, move your shrimp from the shipping box to a freezer as soon as you can. If any part of your order appears to have thawed during transit, please dispose of the product and contact us for a refund or replacement.

Handle any remaining dry ice with care and leave to dissipate outside or in another well-ventilated area away from kids and pets.

Now what? Check out these Simple Meal Ideas!


We source farm-raised shrimp from only the top producers in Ecuador, where less-intensive farming methods and advanced harvest and production technology make their aquaculture industry the most sustainable of its kind.

Every step of production, from peeling to packing, is done in our state of the art, BAP-certified factility located just outside New Orleans.

Advanced automation (and a sense of pride in what we do) protects shrimp from abuse, adulteration and mishandling.

You have the freedom to be as creative as you like when using the perfectly cooked, perfectly seasoned or sauced shrimp.

Our Signature Seasoned shrimp is a great start to any salad or grain bowl. Add cooked shrimp to a butter or cream sauce or just eat them as a snack.

Pair French Quarter Alfredo or Garlic Herb Butter shrimp with your favorite pasta and dinner is done.

We are always adding easy and fun ideas to our recipe blog, and if you come up with something great at home we'd love to hear about it! Drop us a line or tag us on instagram!

Yes you can! Our product was designed to work perfectly with Anova Precision Cookers or other sous vide devices. Just as with the stovetop cooking method, no thaw step is required. The frozen pouch goes directly into the water bath.

Cook for 10 minutes at either 158F (for seasoned shrimp) or 165F (for shrimp and sauce varieties).

For more information on how to cook and what to make, check out our How To Use page.

All varieties of Prime Shrimp Cook-In-Bag are made with 31/40 count, peeled and deveined shrimp.

This is the size commonly used in your favorite dishes at restaurants and is the most popular size sold at many grocery stores.

Shrimp is a naturally gluten-free food and many of our varieties of shrimp contain ingredients that are free of gluten as well.  Check out our gluten-free collection.

Some of our offerings are also compatible with paleoketo and Whole30 guidelines!